You can contact Your Upline Director, Executive Director or Platinum Executive Director for assistance via phone or email. This contact information can be located by visiting My Statistics!
You can also access contact information for Your Field Trainers here!
You can contact Your Field Leaders for assistance through email by locating their contact information via the Field Leader List in the AOBO!
Join the Facebook group LegalShield Associate Support today!
Join the Facebook group LegalShield Associate Success today!
Log in to LSEngage today and use the available search function to locate information on each of these topics!
Mandy Simmons - VP of Business Solutions Services
Email - mandysimmons@legalshieldcorp.com
Available 7am to 7pm CDT Monday through Friday.
Can be reached by phone at 800-972-9272
Existing group accounts, Billing, Setting up a new group account, LegalShield@Work, Conservation
Email - groupbilling@legalshieldcorp.com
Broker information
Email - broker@legalshield.com
B2B Training Questions, Support for Field Trainers, Market Trainers, Certification Trainers, Training Schedules
Email - trainersupport@legalshieldcorp.com
Training feedback, suggestions, or questions
Email - trainingfeedback@legalshieldcorp.com
VP - Jeannie Forneris
Email - jeannieforneris@legalshieldcorp.com
Associate Concerns
If an Associate (upline, downline, or even outside of your team) is conducting business in a manner that you feel does not meet LegalShield's ethical standards, please sumit these concerns by completing the Independent Associate Concern Form.
LSEngage, Counters, Emails, Technical Support, Small Business Marketing
Email - associateservice@legalshield.com
Chat via LSEngage - www.lsengage.com
Incentives and Promotions
Email - associateintake@legalshieldcorp.com
Associate Intake Form
Performance Club
Email - performanceclub@legalshieldcorp.com
Platinum Executive Directors
Email - platinumservices@legalshield.com
Special Forces
Email - executivedirector@legalshield.com
Technical Support Request Form
Technical Support
VP - Tina Gaccetta
Email - tinagaccetta@legalshieldcorp.com
Field Leadership information
Email - fieldleaders@legalshield.com
Advertising (print)
Email - adapprovals@legalshieldcorp.com
Advertising (web), redirect requests, website review, Social Media advertising/marketing, Public Relations, guidance compliance
Email - webapprovals@legalshieldcorp.com
Suggestions
Email - esuggestions@legalshield.com
Social Media - Facebook: LegalShield Associate Support, LegalShield Associate Success
Email - socialmedia@legalshield.com
VP - Stephanie Gaccetta
Email - stephaniegaccetta@legalshieldcorp.com
LegalShield Membership
Updates, Payment Changes, General Membership Inquiries, Emergency Access, Member Retention
Email - memberservices@legalshield.com
Chat via Members Only - mylegalshield.com
Technical Support Request Form - Technical Support
IDShield Membership
Updates, Payment Changes, General Membership Inquiries, Emergency Access, Member Retention
Email - idshield@legalshield.com
Chat via Members Only - mylegalshield.com
Technical Support Request Form - Technical Support
Sr. Director - Lori Owens
Email - loriowens@legalshieldcorp.com
Attorney Appearance requests for Field Events
Provider Open House Events, Will Workshop/Webinar Events
Email - attorneyrequest@legalshield.com
Provider Concerns
If a member feels they are not receiving the benefits provided by their membership please complete the Provider Law Firm and Attorney Concern Form.
Licensing
Email - licensing@legalshield.com